Information and Services
Product Sales
Wadeair stocks a large range of aviation products, accessories and pilot supplies. Our range includes Rotax engine parts and accessories, K & N filters, carburettor kits, electrical accessories, propellers, flight instruments, engine instruments, radio communications, intercoms, pilot headsets and global positioning systems. For full details please call!
Servicing and Repairs
Our service department has over 10 years experience in maintenance and overhaul of two stroke aircraft engines. Contact us for servicing and overhauls.
Aviation Fuel (AVGAS) and Oil Supplies
Wadeair is a Shell Australia agent for avgas. Pull in and top up at Orange Airport NSW.
Technical Support
For all your technical enquiries our staff are on hand.
Call, fax or email your technical enquiry and our technical staff will be only too happy to assist.
Goods and Services Tax
All prices listed include 10% GST. International sales are not subject to GST and therefore the final balance will be adjusted accordingly when we process the order.
Orders and Purchases
Orders are dispatched on the same working day as received. In the unlikely event, that we are out of stock, we will notify you and advise when we expect to be able to fulfil your order.
Order Online
Placing orders online involves the following easy steps:
- To add an item(s) to your order from within any product catalogue page - simply left click on the corresponding "shopping basket" icon.
- At the next page - enter the quantity required, then left click on the "Add to Basket" button.
- If more items are required - click on the "Back to Products" button to go back to the product pages and simply repeat the above steps.
- When ready to proceed to the checkout - click on the "Update Order" button.
- Select the desired delivery method. (freight, post or pickup) by clicking in the corresponding radio button.
- Complete the "Details Form" - be sure to complete all the required fields marked with an asterisk.
- At the final screen - check that the details, items and quantities are correct (if not, you can navigate to previous screens using your browsers "Back Button" to make any corrections or to change your order click on the "Back to Basket" button).
- Finally, if you are satisfied that the information is correct left click on the "Send Order" button.
Instructions are included on each page throughout the ordering process.
After submitting your order we will contact you to confirm your order and determine method of payment.
Order by Telephone
If ordering online does not suit or should you have any enquiries, then please call a sales representative on +61 2 6365 5111.
Order by Fax
You can order by fax on +61 2 6365 5123. (Please ensure you provide contact details so that we can confirm your order and forward your purchase to the correct shipping address.)
Order by Email
You can email your order to us at orders@wadeair.com.au
Once again, please provide a contact telephone number so that we can confirm your order.
Payment
We accept payment by:
- Credit Card,
- Cheque, or
- Money Order.
N.B. If ordering online and wish to pay by credit card, we will obtain your credit card details when we contact you to confirm your order. To offer the best protection we do not, at this stage, provide facilities for credit card transactions over the internet.
Delivery
Delivery anywhere in Australia is by Australia Post or air freight depending on your preferences and budget.
- Allow up to 5 days for orders sent by Australia Post.
- Air freight service normally arrives the following business day.
Warranties
As per the manufacturers warranty.
Returns
We accept returns within a 28 day period, however, a 10% handling charge will apply in most cases.
Online Security and Privacy
To secure our customer's confidence in shopping online, we have not included any facilities for providing credit card processing over the internet. To provide our customers with the best possible protection, we feel the safest course, is it to obtain credit card details when we contact you to confirm your order.
Additionally, at Wadeair we value our customers and respect your privacy. Therefore we do not disclose your personal details or information to any third party.